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Frequently Asked Questions

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Our kaftans are designed with a free-flowing fit and often come in free size, suitable for most body types. Specific size guides (in inches) are provided on each product page if applicable.

Yes! We have collections like Everyday Aura crafted for everyday elegance — made with breathable fabrics and minimal detailing for comfort and ease.

We carefully select soft, flowy, and luxurious fabrics such as feather silk, cotton blends, and lightweight chiffon, depending on the design and category.

We recommend gentle hand wash or machine wash on delicate mode with cold water. Do not bleach. Always check care instructions on the product label.

Currently, we ship within the UAE. For international delivery, please contact us through the form — we’ll do our best to accommodate your request.

We accept exchanges within 3 days of delivery for unused items. Kindly refer to our Return & Exchange Policy for full details.

Orders are typically delivered within 2–4 business days across the UAE. You’ll receive tracking details once your order is shipped.

We do offer custom design requests for bulk or special occasions. Please get in touch through our Contact page or WhatsApp for more info.

Once your order is placed, you’ll receive a confirmation email or message with all your order details. If not, feel free to reach out to us.

Some of our designs do come with inner lining, while others may require a slip dress. Check the product description for details on each kaftan.

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